Delivery Policy
DELIVERY INFORMATION
All orders are prepared and dispatched by our teams within 24 to 48 hours (excluding weekends and public holidays).
We deliver to the following geographical areas: EUROPE, CANADA, AUSTRALIA, DOM TOM.
For each order placed, you will receive a confirmation e-mail, followed by a second e-mail containing your shipping confirmation, including your order tracking number.
During busy periods, order preparation can take up to 72 hours, or 3 working days.
The choice of carrier and the price may vary according to weight, quantity, product availability and destination country.
OUR SHIPPING METHODS
– By Colissimo (home delivery, collection point, post office, 10 working days).
Some orders may be linked to several suppliers, in which case the items are sent separately.
DELIVERY CHARGES
The cost of delivery is free for all orders placed on our site.
However, we reserve the right to modify this cost for a short period or to cancel it.
Any modification will be indicated at the top of any page of the site, as well as at the order confirmation stage.
Under no circumstances may a third party claim a refund of the delivery charges in place at the time of purchase.
Information on delivery charges is available on our website at all times.