Return Policy
RETURNS AND COMPLAINTS
At FlyerBlue, we are committed to offering high-quality products to enhance your flying comfort.
If you encounter a problem with your purchase, please contact our team at contact@flyerblue.com.
We will take the necessary steps to resolve your problem.
Return conditions :
- Defective products :
- In the event of a manufacturing defect or defective product, we assume full responsibility.
- Contact us by email with photos of the defective product.
- If the defect is proven, we will send you a replacement product within 30 days of receiving your request.
- Claims :
- All claims must be made before using or installing the product.
- We recommend that you check your products carefully as soon as you receive them.
- Refunds :
- All our products are refundable.
- If you wish to return a product, please contact us within 30 days of receipt of your order.
- The product must be returned in its original condition and in its original packaging.
Return procedure :
- Send an email to contact@flyerblue.com with your order number and photos of the defective or damaged product, if applicable.
- Our team will evaluate your request and inform you of the next steps.
- If the return is approved, we will provide you with instructions for returning the product and offer you a refund or a replacement product.
Satisfaction Guarantee :
Every time you place an order on our site, we make sure that the product corresponds to your expectations.
In the event of an error on our part, we will provide you with an exchange as soon as possible.
If you have any questions or require assistance, please do not hesitate to contact our customer service department at contact@flyerblue.com.
Every time you order wallpaper on our site, a screenshot is taken to ensure that once manufactured, the product corresponds to your expectations.
However, errors may occur.
In this case, we will offer you an exchange as soon as the problem has been identified.